Check out what SAMHSA is doing and share our materials, and remember that we all play active roles in caring for our mental health! What services does the Affordable Connectivity Program cover? Call, text, or chat 988. These plans are operated by the FCC and offered by internet carriers. #GoldStarFamilies #Together4MH, Alt-text: Two happy animated characters hug in the sunshine, with text that reads, You dont have to go through anything alone. A logo in the bottom right corner reads, Mental Health Awareness Month., Losing a Loved One Post Graphic (PNG | 153 KB), Post Copy - All Platforms: No matter how tough things may seem right now, there is always help available. If your device is compatible, you can purchase a SIM card here or go to one of the Kroger family of stores. As a result, eligible consumers may not apply for Lifeline. A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the. Newark, NJ 07101-6805. If a customer has a multi-line account with other users that all qualify for the ACP benefit, does each line receive a benefit? Actual customer speeds are not guaranteed. Verizon Compliance Hotline To report compliance issues 1-844-894-8433 Email: ethics@verizon.com FCC Complaint Center Click here for help with an Affordable Connectivity Program (ACP) complaint. Note the Outdoors, In-vehicle, Indoor Residential and indoor Commercial distinctions for the LTE spectrum. Access Wireless is excited to announce that we are upgrading to a nationwide GSM LTE 4G/5G network! Copy, download, and share our social messages, graphics, and promotional materials in ways that fit the needs of your audiences and channels. To apply for Lifeline, a consumer must generally use the National Verifier application system. If you reside in Connecticut, return the Lifeline application with the official documents to: Verizon Lifeline Services. For more information go to att.com/speed101, The ACP is a federal government program that provides a benefit on home internet service for eligible households, decreasing your bill by up to. To find out if you qualify for the Tribal benefit, you'll need to select the tribal benefits box on the application form. You can also reach them via email at [emailprotected]. Question 1: What is the Lifeline program? Visit the SAMHSA YouTube channel, Visit SAMHSA on LinkedIn Para consejos acerca de cmo conversar sobre la salud mental con tus amigos o seres queridos, visita: Aprende ms: samhsa.gov/salud-mental/hablar/amigos-familiares #PalabrasImportan #JuntosParaLaSaludMental #MHAM2023 #MesDeLaSaludMental, Spanish Alt-text: Dos personajes animados hablando en un sof con texto que dice: Nuestras Palabras Importan. Access Wireless lists the Hearing Aid Compatibility rating within the handset features for each handset that is available for customer purchase. The Federal Communications Commission's Lifeline program provides discounts on phone and internet service for low-income Americans. Required fields are marked *. Parents and caregivers, check in on your kids in an open, judgment-free way. Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone. Lifeline discount, consisting of either wireline or wireless service, can be received per household. Review your application and ensure all information is accurate before submitting. Your household income is at or below 200% of the Federal Poverty Guidelines. Talking about mental health helps promote acceptance and encourages people to seek help. #ChildrensMentalHealthAwarenessDay. A logo in the bottom right corner reads, Mental Health Awareness Month., Spanish Post Copy - All Platforms: Hoy es el Da Nacional de Concientizacin sobre la Salud Mental de Nios. There are two different ratings to consider when picking a hearing aid compatible device: M-Ratings - Reduced Hearing Aid Device Interference. You are not alone. The text reads, Embrace authenticity. A logo in the bottom right corner reads, Mental Health Awareness Month., Spanish Post Copy - All Platforms: Ser autntico es esencial para una buena salud mental. (Recommendation 5), The Chairman of FCC should convert the Verifier's online application, checklifeline.org, to a ".gov" domain. Lets remind our LGBTQIA+ youth that they are never alone, and that help is available when they need it. Access Wireless provides income-eligible customers with a monthly allotment of airtime. The ACP and Lifeline Support Centers' mailing address has changed to P.O. Cricket Wireless does not determine eligibility for ACP. When will I receive my Lifeline benefit each month? Enter your email address below to subscribe to my newsletter, Many low-income individuals and households are unable to afford connectivity services and devices. Here are instructions on how to turn on your hotspot: If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am 5:30pm EST. GAO was asked to review FCC's implementation of the Verifier. For New Service Questions/To Apply: 1-888-900-5899 Get tips on starting the conversation with your friends, loved ones and your community: samhsa.gov/mental-health/how-to-talk. and any discrepancies could result in your approval or rejection of service. You are likely eligible if your household's income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. Call, chat, or text 988 for 24/7 support. We play a part in one anothers mental wellness. The Verifier also includes a manual review process for consumers to submit documents proving their eligibility if they cannot be found in a database. As of June 2022, FCC officials said FCC has revamped educational videos related to the Verifier and made feedback mechanisms more accessible. Interested in becoming a Representative or Distributor in California? I purchased a device on the Access Wireless website and am having trouble with the device. In this scenario, if the customers on a multi-line account are each part of separate eligible households, the customer(s) would need to separate each line onto its own account and each user would need to apply and enroll in ACP separately. What if I already receive an Affordable Connectivity Program benefit for wireless service? When a child is experiencing mental health challenges it impacts their family as well. Customers must present proper documentation confirming their eligibility for the Lifeline program. Access Wireless service is FREE to eligible customers. These stickers can be used on various social media platforms, such as Instagram, Facebook, and Twitter. read more information on how to get free* internet service here, read more about how household is defined and examples here, Your household income is at or below 200% of. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones and other sources of RF/EMI such as computer monitors and florescent lighting. After submitting your Cricket ACP application, most responses from the National Verifier will be returned in a matter of minutes. If you are already approved for Lifeline, there is no need to re-apply for ACP. Then, check your eligibility for the ACP by completing the ACP application using your Xfinity ID. "Household" is defined as any individual or group of individuals who live together at the same address as one economic unit. As of June 2022, FCC officials said FCC is developing a comprehensive consumer education plan for the Lifeline program and Verifier that aligns with leading practices, but did not provide a specific implementation date. If you do not successfully recertify on time within your specific time window, you will be automatically de-enrolled from the program. Try turning your phone off, waiting 10 seconds and then turning back on. What is the Affordable Connectivity Program (ACP)? As part of that process, AirTalk understands that it would be beneficial for customers to know what step their application is currently under, and if any further information is required to finalize their application. Tap the GIF icon in the lower left corner of the screen. You participate in a qualifying federal assistance program. Learn more. A logo in the bottom right corner reads, Mental Health Awareness Month., Spanish Post Copy - All Platforms: Nuestras palabras importan. If a young person in your life is going through a tough time, remind them that theres always help and hope. Best practices for engaging in healthy discussions about mental health. Question 5: What happens after my application for Lifeline benefits is approved? Visit SAMHSA on Instagram How do I apply for Access Wireless service? There are no monthly bills, long-term contracts, activation fees, recurring fees, or surcharges for Access Wireless customers. Administrative Company (USAC). Switch to Chrome, Edge, Firefox or Safari. The program extended and modified the more temporary Emergency Broadband Benefit. We support you. A logo in the bottom right corner reads, Mental Health Awareness Month., Tribal Youth Mental Health Post Graphic (PNG | 137 KB), Post Copy - Facebook/Instagram/LinkedIn: Losing a loved one to mental health issues can leave families devastated and heartbroken. We would like to show you a description here but the site won't allow us. !I have been trying to get this resolved but it would appear that the website is flawed as the facebook reviews are loaded with complaints. For inquiries or feedback regarding the National Verifier, dial 1-800-234-9473, which connects you to USAC's Lifeline Support Center. If your mobile phone is lost or stolen, you are responsible for any charges incurred until you notify Customer Care of the loss by calling 1-866-594-3644. In 2022, we confirmed that FCC enabled tribal organizations to access the Verifier, similar to state agencies, to assist the residents of tribal lands with their Verifier applications. However, stakeholders told GAO that many eligible consumers are not aware of the Verifier or Lifeline. Once you have logged in, navigate to the appropriate section or page to view the status of your application. Note: For all states, except California, Texas, Oregon, you must be qualified with the National Verifierprior to enrolling with Access Wireless. The focus this week will be on promoting acceptance and compassion surrounding mental illness. (Recommendation 3), The Chairman of FCC should ensure that it has quality information on consumers' experience with the Verifier's manual review process, and should use that information to improve the consumer experience to meet the Verifier's goals. What do I need to do? (Usually has the picture of a gear.). If you are feeling distressed, call, text, or chat 988 for support 24/7. How do I qualify for the Affordable Connectivity Program? Our Customer Support agents and in-store associates will be happy to help. Use our hashtags, including #MHAM2023, when sharing any Mental Health Awareness Monthrelated content. Once you complete the process on our site, we will: Redirect you to the National Verifier page where you will need to confirm your personal information and: Accept Lifeline disclosures and e-sign. Email Signature Instructions (DOC | 46 KB). Click the Sign In button in the upper right corner of the screen. These virtual backgrounds aim to promote mental health awareness and foster conversations around this important topic. Provide documentation to prove your eligibility, such as proof of participation in a qualifying government assistance program or proof of income. To shut off your lost or stolen device, contact us at https://www.accesswireless.com/contact-us to verify your account and to prevent your benefit from being used. Q Link Wireless will walk you through this process after Sign Up. A window will appear, prompting you to input your login details. When you take care of yourself, your physical and emotional health improve; you become more resilient and can find ways to manage stress in a healthy and positive way. Well help you apply your ACP benefit to your current service. https://shop.accesswireless.com/orders.php, https://www.accesswireless.com/contact-us, Federal Communication Commission's website, http://www.fcc.gov/encyclopedia/lifeline-public-service-announcements-psas, Universal Service Administrative Company's website, Open Settings. Feel free to use the themes and key messages to develop your own posts throughout the month. Some people that use hearing aid devices may experience difficulties when using a wireless phone. You may qualify for a replacement device, or you may select to purchase a new Access Wireless phone, which can be purchased in ouronlinestore. If you experience an equipment malfunction, contact us at. We have internet plans available for any budget. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Free internet subject to continued participation in the ACP and application of the ACP benefit to Access from AT&T plans.

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