I have rebooted & tried many times in last 2 days but no email has arrived . Again, got ArriveCAN "Mobile Data" "Allow Background Data Usage". Make sense? | CBC News Loaded. What a complete mess. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Nothing happened. A complicated app that requires to capture your passport, drivers license and COVID results but in reality you dont I can clock on the dropdown calender, but it only gives me the next 5 days as an option to select. If you haven't received the code after a few minutes: make sure you entered the correct email address in ArriveCAN check your spam, junk, and/or promotions folder I am keep getting a porque 503 error, and internet work just fine. I was just on a Canada/Greenland cruise. Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN. Should I wait until Sept. Or is there some way to jump start this. It didnt ask me for a disembarkation port. The traveler can complete their post-border reporting by calling 1-833-641-0343 each day during their 14-day quarantine. "Someone might not be comfortable with technology. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Krista Schofer Ive tried numerous times for the last 6 hours and no success/ very frustrated! I have tried connecting to several WiFi and also tried over cellular. Do I submit my info within 72 hours of boarding in Vancouver, on May 11,or within 72 hours of disembarking on 25. Can I cross or get arrivecan a different way ? I believe that you are on the7-Day Glacier Discovery Northbound that embarks in Vancouver but disembarks in Whittier, Alaska. The only reason one might have to make a second ArriveCAN submission is because they are entering the country a second time. You realize getting rid of ArriveCAN will just increase border wait times as people will have to present physical proof of vaccination, etc.? The IOS app requested the date and time of my flight's arrival in Vancouver. Now arrive Canada app says phone is rooted or does not support existing system. I would really like to go and visit my brother in Vancouver Canada. Further, submitting this information through the ArriveCAN app will result in reduced border processing time and physical contact between entrants to Canada, border services agents, and public health officials. BTW we are all triple vaccinated and no symptoms. I am glad I did. after completing all details, the screen hangs with comment "please wait while your Arrive Can form is submitted". Thanks JT. Do I really need to do ArriveCan twice? So we made it easy to get in contact with the support team at Canada Border Services Agency, developers of ArriveCAN. Telling us that we should quarantine for 14 days when all of us are fully vaccinated. I returned last week from an Alaska cruise. Did this several times & still not able to get in. whether by land, air or sea. quarantine/isolation requirements will end for all travellers entering Canada I had to go in over and over again to be able to register. When i get to arrival date i get 2 options 2025 or 2026 i am arriving Vancouver by cruse ship on the 18 may 2023 and departing on the 22 May 2023 by air. I went through the steps to reset my password: I got a one-time code, entered it and a new password. If an individual does not have access to the App or online portal, they can complete ArriveCAN by calling the toll-free line 1-833-641-0343. Reading down further in the section of instructions you provided will reveal the following: Maybe that changed since my cruise in May leaving Vancouver. You must also submit a second ArriveCAN submission no more than 72 hours before boarding the cruise. Any assistance would be appreciated. Typical Canadian government garbage. Why can't travellers just carry their vaccine passport? tried everything. Perhaps the change has been made eliminated the need and the docs are simply not up to date. So what can we do? How do I correct this? Is anyone there to respond or please provide me with a phone number contact of a live person so I can get this done. ArriveCAN no longer collects information on behalf of We are from Nova Scotia, live in the U.S. and have waited 2 years to go to our cottage in Nova Scotia. After completing all the information and uploading proof of vaccination, a screen comes up saying please wait while your ArriveCAN traveller is saved, but it stays at 0% and does not move no matter how long I wait. Individuals who are not capable of accessing the ArriveCAN app are still subject to the requirements, and can access ArriveCAN through a toll-free number, 1-833-641-0343. Calgary, Sign up to receive insights on the latest legal changes and developments. John Schneider from Cambridge, Ont. Rebooted Iphone and also deleted the app and reinstalled it but same issue. I have created an account for ArriveCAN but forgot my password. Scan this QR code to download the app now. What am I supposed to do? 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises. The next day on both times we received a email stating that we where to quarantine for 14 days .We tried to get this problem resolved by calling arrivecan but no one new how to help us in order correct this this problem. D'Arbellessaid the app can beuseful but should remain optional, allowing those who are comfortable with using it to do so if they choose. Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. When you make the new submission it will throw out the old one. Bottom border line of page just blinks at a rapid pace. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? The date was no problem but whenever I tried to imput the time, by scrolling the available times, it jumped to a diferent time. That error affectedabout10,200 people. No, you will not have to make a new submission on the cruise. I am trying to create an account with ArriveCAN but it WILL NOT allow it. Now the app says "Loading. Upon boarding I had only done the first arrivecan departure info I was pulled out of line to do the return at the same time, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Earlier this week, Conservative MPsargued Poilievre'sgrowing popularity pushed the Liberals to begin reconsidering their border measures, including ArriveCAN. Otherwise the submission would have to be made sometime during the voyage before returning to Canada. I could be wrong but I believe your second entry is if your pre cruise trip is longer than 72 hours. Cant log in because the password wasnt recognized and the request to reset password wasnt answered with an email containing a verification code. Can't log in through the App or online. When trying to submit my application, I am receiving a Code PF - 400 error message. How do I resolve this problem. Traveling on the 2nd August what can I do? Will it be easier just to do a new arrive ArriveCAN form? Immigration legislation and practices continue to change frequently amidst the COVID-19 pandemic. I pray Canada will not disappoint on our first vacation out of the country in several years and first land tour in Canada. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. please those what to do or a phone number I can call for help, Hi Team, Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. The ArriveCan website wasnt as clear as you are and so Im happy to have it spelled out. How can I see what was entered not sure what to do, Cant submit the form, always have message SUBMISSION FAILED. I am getting PF-400 error even thoug I have internet connection. 19952023, The Independent Traveler, Inc. SECOND ArriveCAN APP Required Before Cruise!!! vaccination, mandatory use of ArriveCAN, and any testing and I seem to remember us chatting about another cruise years ago that you had to cancel. Step 1: Create an account on ArriveCAN. Presumably SeaSickCecil is NOT a Canadian citizen. All to no avail. To my way of thinking there is a 72 hour gap between today's data and that required for my flight. I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet. They must call 1-833-641-0343 each day during their 14-day quarantine, unless exempt from this requirement. I could have sworn I read RCC. Can someone please contact me to fix this issue. Thanks. It is not needed for a land vacation in Canada. However I am getting code pf 400. Can you cancel the ARRIVECAN e-mail we put in? I seem to remember us chatting about another cruise years ago that you had to cancel. Notice: Starting October 1, 2022, all COVID-19 border requirements, including If you are accepting of ArriveCAN to fly into Canada why do you consider it lunacy to use it on a cruise that enters Canada? I uploaded a 2nd photo of my vaccination card showing 4 Pzier vaccinations. Forgot password & tried to reset on my iPhone. App answered with an error: code PF - 400. We boarded in Vancouver on Aug 16 and did a b2b. There is nothing new here and it is all quite simple. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. OK.I did the ArriveCan.and it worked.YAY! You will need to present proof at cruise check-in. 2023 Gowling WLG International Limited. About: Notice: Starting October 1, 2022, all COVID-19 border requirements, including I did! ArriveCan app doesn't recognize password. Updated August 13, 2022 2:13 pm. Nothing on my emails. We were there for a family get together for a few hours then returned to Vermont. Date and time of submission (UTC): Sat Jul 02 01:09:36 UTC . Arrive Can not able to upload proof of vax, tried 3 times, ArriveCan on my phone will not delet from yesterday. That's only part of the story. So I have to go in and delete the whole thing or can I just delete my brother and redo him? No other Canadian ports.seems like many do not know what is needed. I have been unable to submit as it fails Code 400. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Many of us have questioned the logic of this requirement. They may be using the data for other things as well that we don't know about. This code is valid for 24 hours. Advice? Cannot download APP. I will receive a code number to allow me to do the change via e-mail. ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in . By Thomas Mahlon McCormack 7 months ago, App locks up when asked for "Date of Arrival", I am flying into Vancouver, Canada from the USA on September 19, 2022. I got as far as "Please wait wihile your ArriveCAN traveller is saved". Dont know what Im supposed to be doing, impossible to get a code, The app won't accept date and time of arrival. An official announcement is expected Monday, according to the source. Trip in 2 days. I cannot remember password i used. Canadian travellers who have been told they must quarantine after a trip across the border say the app is unreliable and awkward to navigate. This is ONLY needed if you are cruising. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? The crew helped us fill out our ArriveCan the second time. I can assure you that until this nonsense stops we along with many others have no interest in crossing the border. Later in July, the government said a glitch in the app incorrectly told travellers to quarantine whenthey didn't have to. While some travellers say they'll be glad when theyno longer have touse the ArriveCAN app when entering Canada, others say there might still be some use for the tool. Little did I know, I had all my information by hand and I was immediately refused by Canadian officers because I did not have proof that I needed a NEGATIVE PCR test. No one ever mentioned ArriveCan to us, but we were told at that meeting that it is accessed electronically by whoever needs to know. For what ever reason in May we kept getting locked out. The purpose of mandatory disclosure through the ArriveCAN app is to enable CBSA and health officials to more effectively track individuals entering Canada that may have been exposed to COVID-19 or who are subject to the Order in Council: Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation) (the "Isolation Order"). All went ok till the very end, it advised me that my application was refused, no explanation. Stays on 0%. quarantine/isolation requirements will end for all travellers entering Canada I DO NOT RECEIVE A CODE TO ALLOW CHANGE OF MY PASSWORD. Has added so much stress to my life. I have tried to delete my account so I can start over but have not been successful doing that either. Without responding to this question with a Canadian port I can't progress. A very typical public health response during a pandemic. Article content. After entering address in Canada unable to progress further. App won't accept my arrival date of Sept. 17th -- greyed out, App stuck at 80% saved . Stuck at final step of submit. Please wait while ArriveCAN is saved went to 12% and stopped almost an hour ago. The next couple of times it gave an error that said code 3 - 510. You can try any of the methods below to contact ArriveCAN. There is no list to chose from. The app also would tell travellers if they had been tapped for mandatory arrival testingor would be required to quarantine. I have excellent internet connection bit continues to fail. For an essential app to cross the border its a major nightmare. Typical incompetence. #ircc #cbsa #canadaCanada Border Services Agency has launched the ArriveCAN mobile app to make it easier for travelers to provide their contact information u. The information they provide when they call must match what you submitted in ArriveCAN on their behalf. Don't confuse the ArriveCan requirements with Princess's covid test requirements. Have tried twice. If one flys into Canada to take a cruise, an ArriveCAN submission must be made prior to entry. Code 1-TR My Arrive can app for some reason has started showing that I should be in quarantine, but the rest of my groups arrive can ard fine . Complete daily COVID-19 symptom self-assessments during the quarantine or isolation period. Some issues cannot be easily resolved through online tutorials or self help. You will require one for the Seward to Vancouver trip. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How about we get with the reality that Covid is over? Thanks. I completed Arrive Can yesterday and was supposed to go home by 1:00 pm. Very frustrating! The app has sent a receipt for my husband but not for me. Vivian Balfour. Hello broberts and Fouremco. Among many in the Questions/Comments list I also get a code PQ-503 error message and therefore cannot register my information. The submission made for boarding is used. On your device, goto "Settings" click "Apps" select "ArriveCAN app" click "Storage" click "Clear Data" option. We went to Buffalo last weekend for about 3 hours. And when I tried to create a separate account for the other traveller through the web browser, the system wouldn't allow me to input the vaccine date. So many cruises cancelled. . The border patrol personal could not figure it out as well. If changes are required, you can edit and update your declaration prior to certification. How to resolve ? For any questions you may have about Canadian immigration, the Gowling WLG Immigration Group would be pleased to assist. "ArriveCAN: All guests - including Canadians - or their legal guardians, must submit the mandatory travel information required by the Canadian government prior to boarding the cruise ship.Guests can complete the form on the ArriveCAN website or via the app available in the AppStore or on Google Play. I put in the wrong e-mail address and she can't receive the verification code on her iphone. The first part is for everyone coming into Canada by car, train, or plane. Any advice to get this app to work? And yes my email address is written correct. There are three categories of information that are each required to be submitted through the ArriveCAN app. Leaving from Vancouver on Princess May11, cruise to/from Alaska and return to Vancouver on May 25. Do not understand why. I am travelling to Canada on Wednesday 20th of October 2021. click "Force Stop". kirklees council property auctions, what's wrong with the lausanne covenant, government approved quarantine hotels in vancouver,

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